Google updates Google My Business (GMB) messaging feature to be available on the desktop version.
Officially launch back in 2017, and further improved in 2019, Google have been developing a Google My Business feature that allows companies to accept messages from their potential customers. As with all Google’s products, they’re trying to make it easier than ever for searchers to get in touch with the businesses they require. Users are able to simply click the “Message” button on the GMB listing and submit their questions.
You can see an example of how this works below:
For business owners, there are a couple of versions of the Google My Business app making it very easy to spot these messages and get back within a timely fashion.
You can download the app here:
Apple IOS Google My Business App: https://apps.apple.com/us/app/google-my-business/id853371601
Android Google My Business App: https://play.google.com/store/apps/details?id=com.google.android.apps.vega&hl=en
With many people working from home nowadays, more of us are spending more time on desktop computers (or at least laptops). Below you’ll be able to see how the Google My Business messaging feature looks on the desktop version of the website:
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